We at Elcom Digital respect and value the trust you have placed in us in handling your personal information carefully and sensibly and we recognize the importance of secure transactions and information privacy. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your information when you use the service and tells you about your privacy rights and how the same are protected.
I. Data We Collect
Personal data comprises all the details that elcom collects and processes directly or indirectly about you as an individual, for instance information about your identity and contact details (such as name, email-ID, contact number, address), including information received from third parties and information collected through use of Elcom website, cookies or other similar tools and services.
Usage Data is collected automatically while using the Service. Usage Data may include information such as Your device’s IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Services by or through a mobile device, certain information is collected automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
II. How We Use Data
- a. The Company may use Your Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring the usage of our Service.
- To manage Your Account: To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Services that are available to You as a registered user.
- For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, whenever necessary or reasonable for their implementation for which you specifically consent.
- To provide You with news: To provide You with news special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, to evaluate and improve our Service, products, marketing and your experience.
- b. We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- c. Retention of Your Personal Data
- The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
- The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
- d. Transfer of Your Personal Data
- Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located.
- Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
- The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
III. Cookies
To optimize our web presence, we use cookies. These are small text files stored on your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site. This helps us to learn more about your interests and provide you with essential features and services and for additional purposes, including:
- A. Keeping track of items stored in your shopping basket.
- B. Conducting research and diagnostics to improve the content, products and services.
- C. Preventing fraudulent activity.
- D. Improving security.
IV. Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). Other legal requirements The Company may disclose Your Personal Data in the good faith that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of the Company.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of Users of the Service or the public.
- Protect against legal liability.
V. Data Security
- a. We take due care to protect your data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
- b. We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts the information and your inputs. SSL allows sensitive information such as Credit Card Numbers, UID’s and login credentials to be transmitted securely.
- c. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage and disclosure of Your personal information.
- d. We take reasonable steps to help protect Your personal information in an effort to prevent the loss, misuse, unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your username and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
- e. It is important for you to protect against unauthorized access to your password and your computers, devices and applications. Be sure to sign off when you finish using a shared computer.
- f. The information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.
VI. Consent
- By visiting our website and using our service, You expressly consent to the collection, use, disclosure and processing of Your Personal Data by us in accordance with this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below in Clause XI, however, it shall be effective on a prospective basis. In the event you withdraw the consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
VII. Changes to this Policy
- a. We may update our Privacy Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date at the top of this Privacy Policy.
- b. Changes to this Privacy Policy are effective when they are posted on this page. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
VIII. Newsletter
- Following subscription to the newsletter, your e-mail address will be used for our advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. The following consent has been expressly granted by, separately or possible in the course of an ordering process: (I am accepting to receive a newsletter from this website), you may revoke your consent at any time with future effect. If you no longer want to receive the newsletter, then unsubscribe by clicking on the unsubscribe option given in the email footer.
IX. Support
- In case you have any queries, concerns, or complaints with regard to privacy, please contact us at the below-mentioned contact details and we will make our best effort to resolve it.
